Communication and
diplomacy are skills most lacking in
managers
Communication and diplomacy rank as the skills most
lacking by those in leadership positions, according to a survey of
employees released by Robert Half Management Resources, a division
of Robert Half International Inc. (NYSE: RHI).
Nearly one in three workers, 30%, reported communication
and diplomacy are where their managers most need improvement,
followed by greater technical expertise and leadership skills
respectively.
Workers were asked, "Which skill do you think your manager
needs to improve most?" Their responses:
1.Communication/diplomacy: 30%
2.Technical expertise: 18%
3.Leadership: 17%
4.Strategic thinking: 14%
5.Project management: 8%
6.Other: 14%
"At the managerial and executive levels, possessing
technical skills is frequently less important than being a good
leader and communicator," said Tim Hird, executive director of
Robert Half Management Resources. "The greatest ideas go nowhere if
a manager cannot express them effectively, gain consensus and build
the work relationships necessary to execute them."
据国际招聘公司罗致恒富(纽约证券交易所代码:RHI)旗下罗致恒富管理资源的一项员工调查,沟通和交际技能是管理者最为欠缺的技能。
近三分之一(30%)的人表示沟通和交际技能是他们的管理者最需要改进的地方,其次是更大的技术专长和领导能力。
当员工们被问到:"你认为你的经理最需要提高哪些技能?"他们的回答是:
1、沟通/交际技能:30%
2、技术专长:18%
3、领导能力:17%
4、战略思考:14%
5、项目管理:8%
6、其他:14%
"对于管理层和高管层,拥有技术技能,往往不如成为一个好的领导者和沟通者"罗致恒富管理资源的执行董事Tim
Hird说,"如果管理者不能有效地表达自己、获得共识并建立执行这些共识所必要的工作关系,那么最伟大的想法就不可能实现。"
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翻译人:毛毓郁
来源:
http://www2.staffingindustry.com/Editorial/Daily-News/Communication-and-diplomacy-are-skills-most-lacking-in-managers-survey-finds-41094